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Billing in a Multicloud World: The Great Challenge

If left unattended, the costs associated with multicloud environment can quickly get out of control.

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Connex Captures Extended Access to Verint Customer Engagement Suite
Verint and Connex announced a deepened partnership allowing Connex the ability to provide a further extent of the Verint cloud and on-premises custome…

By: Maurice Nagle | 10/17/2018

Fuze Puts Focus on Mobile Workforce
Fuze announced enhancements to the Fuze platform. The mobile-friendly enhancements offer customers the type of secure, seamless and user-friendly expe…

By: Maurice Nagle | 10/16/2018

Cloud Communications Week in Review: RingCentral, 8x8, Vonage & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …

By: Maurice Nagle | 10/13/2018

Constellation Founder to Keynote LicensingLive! 2018
At LicensingLive! 2018, Ray Wang of Constellation Research Inc. will explain "Why Software License Management Is At the Heart of Monetizing Your Digit…

By: Paula Bernier | 10/12/2018

Vonage Unveils New Messaging Solution
Vonage announced that Nexmo, the Vonage API Platform, unveiled a new messaging solution with two new APIs - Messages API and Dispatch API -providing t…

By: Maurice Nagle | 10/11/2018

VideoCentric Adds 8x8 to Portfolio
VideoCentric and 8x8 announced a partnership that delivers VideoCentric customers access to the 8x8 cloud collaboration portfolio.

By: Maurice Nagle | 10/10/2018

Windstream Enterprise Introduces Omni-Channel Cloud Contact Center Solution
Windstream Enterprise announced enhancements to its XCaaS service, which is now capable of delivering organizations the ability to connect with custom…

By: Maurice Nagle | 10/9/2018

CCaaS Delivers on Scalability and Simplicity for High-Traffic Call Centers
CCaaS offerings allow businesses to reliably connect their end users to distributed call center locations, as well as manage the system locally throug…

By: Special Guest | 10/9/2018

Cloud Communications Week in Review: Fusion, ConvergeOne, Advantel & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …

By: Maurice Nagle | 10/6/2018

Talkdesk Raises $100M in B Round
Most contact center solutions deployed today are around 20 years old. And now it's time for them to go the way of the dinosaur. That's the word from T…

By: Paula Bernier | 10/5/2018

Gemalto Emphasizes Importance of Software Monetization
At Licensing Live! Gemalto will be discussing more about the role of software licensing and monetization in enabling solution providers to secure and …

By: Paula Bernier | 10/5/2018

Aspect Software Unveils Via 18.1
Aspect Software announced the arrival of Aspect Via 18.1. The customer engagement platform received a number of enhancements in the newest version inc…

By: Maurice Nagle | 10/5/2018

Advantel Acquisition Augments ConvergeOne Presence
Global IT and collaboration services provider, ConvergeOne announced the acquisition of of San-Jose-based solutions integrator Advantel Networks. The …

By: Maurice Nagle | 10/3/2018

Magna5 Connects Companies to Cloud Age
Magna5 is empowering partners with the Magna5 Partner App, accelerating and improving the sales process for cloud, UC and managed IT service provider …

By: Maurice Nagle | 10/2/2018

Fusion Delivers Digital Transformation
Today a major provider of over-the-counter pharmaceutical and healthcare products announced the selection of Fusion's UCaaS, SD-WAN and security solut…

By: Maurice Nagle | 10/1/2018

TMC's Cloud Computing Magazine Announces 2018 Cloud Security Excellence Award Winners
TMCannounced the winners of the 2018 Cloud Computing Security Excellence Awards.

By: CustomerZone360 News | 10/1/2018

Cloud Communications Week in Review: Fusion, Yeastar, Workfront & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …

By: Maurice Nagle | 9/29/2018

Nest Uses UJET for Customer Service
Nest Labs Inc. has alighted on UJET Inc.'s customer service software.

By: Paula Bernier | 9/28/2018

Canadian Cloud Communications Provider Delivers Robust Solution
Canadian cloud communications and call center provider GenVoice announced special availability of its cloud-based telephony solution. A special offer …

By: Maurice Nagle | 9/28/2018

Public Cloud: The Phases of Your Journey
It is always good to remember that the cloud focuses on high availability, reliability, and automation. Topics such as minimal infrastructure, lean te…

By: Lenildo Morais | 9/28/2018

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