The Need for Disaggregated Cloud Infrastructures

The need to disaggregate compute and storage resources is now an IT priority so that organizations can stretch their dollars and improve the utilization of hardware resources.

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How To Refresh Your Cloud Strategy For Superior Business Outcomes
It goes without saying that no two organizations will experience exactly the same journey to the cloud. However, there are several key milestones that…

By: Accenture Cloud Insights | 9/6/2018

Mitel Makes EMEA Executive Appointments
Mitel announced two executive appointments today, naming Christopher Chany Managing Director in France, and Thomas Veit Regional Vice President, Rest …

By: Maurice Nagle | 9/4/2018

Consumers and SMBS Taking to Texting
Cloud communications software provider Zipwhip unveiled the results of "The State of Two-Way Business Texting 2018," a recently conclude study that sp…

By: Maurice Nagle | 8/30/2018

NewVoiceMedia Showcases Success
NewVoiceMedia is trumpeting one of its success stories. The company says Allied Dispatch Solutions has significantly increased productivity since adop…

By: Paula Bernier | 8/30/2018

CoreDial Unveils Cloud Contact Center Solution
Today, CoreDial officially unveiled CoreNexa, a hosted contact center platform to provide to channel partners. Easily integrated into current CoreDial…

By: Maurice Nagle | 8/28/2018

Fusion Facilitates Cloud Migration
Fusion announced a major restaurant chain renewed its three-year $1.6 million cloud services contract, and tacked on nearly $2 million in additional c…

By: Maurice Nagle | 8/28/2018

Driving Business Continuity, Customer Intelligence and Growth Via Automatic Software Distribution
An upcoming event, "Automatic Software Distribution is Vital for Business Continuity, Customer Intelligence and Growth", will deliver vendors insight …

By: Maurice Nagle | 8/24/2018

Sangoma Buys Digium
Sangoma Technologies Corp. today announced plans to purchase Digium for $28 million. The deal, which consists of $24.3 million in cash and nearly 4 mi…

By: Paula Bernier | 8/24/2018

Will Natural Language Voice AI Raise the Bar for Real Time Communications Service Providers?
Earlier this week, Ribbon Communications relayed that they have partnered with Over.ai to incorporate Over.ai's platform into Ribbon's cloud services …

By: Special Guest | 8/23/2018

Ooma, Talkdesk Come Together on Contact Center Solution
Talkdesk and Ooma unveiled a partnership that will bring about the integration of the Talkdesk contact center platform with the Ooma UCaaS solution. T…

By: Maurice Nagle | 8/22/2018

Cloud Contact Center Clear AI Match
Cloud adoption and the fact that contact centers are a rich source of data make them ideal candidates to benefit from AI, suggests Five9 CEO Rowan Tro…

By: Paula Bernier | 8/22/2018

Votacall Enabling Enterprise 'Chitchat'
Votacall announced the arrival of Votacall Chitchat, its enterprise SaaS speech suite. Eight months after acquiring Mobiso, Votacall is able to boost …

By: Maurice Nagle | 8/20/2018

Licensing Management Address New Challenges in Increasing Revenue and Assuring Business Continuity
Software licensing management can help companies adapt to support new subscription- and usage-based models while keeping control of their products and…

By: Paula Bernier | 8/20/2018

Quantiphi Integrates Google Cloud's Contact Center AI
Quantiphi Inc. has integrated Google Cloud's Contact Center AI solution with its own offering.

By: Paula Bernier | 8/17/2018

Master Agency Helps RingRx Expand Reach
Cloud Concepts Corp. will enable RingRx to bring its solutions to a broader audience.

By: Paula Bernier | 8/17/2018

Masergy Global UCaaS Introduces New Cisco Interoperability
Masergy announced interoperability between its Global UCaaS solution and a number of Cisco endpoints, including the 6800 and 8800 series of video phon…

By: Maurice Nagle | 8/16/2018

Conduit Global CCaaS Announcement Emphasizes AI
Artificial intelligence is a hot topic of conversation in the contact center world today. Just take a look at Conduit Global's recent announcement abo…

By: Paula Bernier | 8/14/2018

Ribbon Closes on Edgewater Networks
Ribbon Communications Inc. has announced the close of its Edgewater Networks acquisition.

By: Paula Bernier | 8/14/2018

Malaysia's Digi Calls on Voxox Cloud Phone
Malaysian carrier Digi is offering the Voxox Cloud Phone under its Omni Hotline brand. This is an important new opportunity for Voxox, as it represent…

By: Paula Bernier | 8/10/2018

How AI & NLP Are Coming Into Play in Consumer, Business Environments
Artificial intelligence and natural language process are delivering fast results for both business and consumer users.

By: Paula Bernier | 8/9/2018

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