Latest News
Glassbox Integrates with AWS Machine Learning
An integration between Glassbox and AWS Machine Learning allows Glassbox customers to generate advanced automatic, predictive, and omni-channel insigh…
Avaya Makes Leadership Addition
Avaya announced the addition of Gaurav Passi to the firm's leadership team as President of its cloud business group. Passi's priorities include contin…
Combining Federated Identity Management with Dynamic Authorization
The virtualization of nearly everything digital is pushing more and more applications, services, storage, and compute to the cloud, now including real…
Balancing AI and Human Needs on Customer Service Teams
When Google CEO Sundar Pichai showcased Google Assistant's ability to call businesses on behalf of their customers using artificial intelligence with …
From Core to Edge to Experience, EdgeConneX and NetFoundry Connect the Dots
EdgeConneX and NetFoundry announced they are going to market together with an edge computing and communications solution.
Healthcare Company Chooses Fusion for Managed Communications
Fusion announced a leading healthcare company selected Fusion's advanced managed communications solution to support its psychiatric, dependency and be…
Cockroach Labs Launches Managed CockroachDB: The Geo-Distributed Database as a Service
Typically you don't name your company after insects which make people call an exterminator but Cockroach Labs is a great name for a database which is …
Telarus Extends Aspect Market Reach
Aspect Software announced Telarus as a global Master Agent channel partner. The Telarus network of subagents provides Aspect access to thousands of co…
Are Cloud Communications Secure Enough for Mission Critical Government Voice Networks?
We're now more than a decade into advancing cloud computing within the U.S. Federal Government, with mandates to modernize IT infrastructure and appli…
Dynamic Recovery Solutions Deploys Speech Analytics
CallMiner announced Dynamic Recovery Solutions is deploying the CallMiner Coach and Analyze modules to improve operational efficiency and performance.…
Cloud Communications Week in Review: RingCentral, Fusion, Dimelo & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …
Learn How Licensing-as-a-Service Can Ensure BC, Reduce Risk
LicensingLive! 2018 is next month. So if you're interested in learning how software licensing and monetization can enable digital transformation and h…
Fusion Delivers Managed Communications Solution to Midwest School System
Fusion announced a Midwestern school system selected the cloud services provider to support its more than 50 schools and 40,000 students for the next …
Twilio Flex Forging the Future of Contact Center Solutions
Twilio announced that Twilio Flex is now generally available. The fully programmable cloud contact center platform touts a growing ecosystem as well a…
QSC to Present at LicensingLive! 2018
LicensingLive! 2018 is just around the corner. Chris Humphrey and TJ Adams of QSC are among the features speakers.
Aria Systems to Share Software Licensing Insight
Taking place November 12-13 LicensingLive! 2018 boasts a business experience center, product showcase and brings together hundreds of enterprise softw…
Unifonic Raises $21 Million
Saudi-based Unifonic has raised $21 million in a Series A round. The company says this is one of the largest Series A events to date in the MENA regio…
Fusion SD-WAN Wins Over Fashion Firm
Fusion announced a leading fashion and lifestyle brand signed on with the cloud services provider to support 29 locations with its PCI-compliant cloud…
Connex Captures Extended Access to Verint Customer Engagement Suite
Verint and Connex announced a deepened partnership allowing Connex the ability to provide a further extent of the Verint cloud and on-premises custome…
Fuze Puts Focus on Mobile Workforce
Fuze announced enhancements to the Fuze platform. The mobile-friendly enhancements offer customers the type of secure, seamless and user-friendly expe…
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Breaking News
5 Benefits of Advanced Load Balancers for the Cloud
Load balancing of application traffic has been around for a long time. But, as more organisations move to the private and public cloud, it's undergoing significant changes. Let's look at some of the important considerations of this evolving technology.
The Most Important Cloud Computing Best Practice that Every Enterprise ought to Adopt
Enterprises and cloud computing are becoming increasingly inseparable. Cloud now plays what is probably the single most important role in running enterprises; heightening the efficiency of operations. And, this applies to both established SMEs and start-ups. Amidst all this transformation and realignment, two pertinent questions are emerging; how much cloud is appropriate for a business?
Trend of acquisition rules the embedded analytics industry across the world
Gaining insights from loads and chunks of data to accelerate the growth and enable efficient service to customers is necessary. Embedded analytics is one of the major tools that can help organizations in decision making processes while maintaining day-to-day operations.
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Rich TehraniCEO, TMCSince 1982 Rich has led TMC© in many capacities. Rich Tehrani is an IP Communications industry expert, visionary, author and columnist. He founded INTERNET TELEPHONY® magazine...Read More >>> |
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Erik LinaskGroup Editorial Director, TMCErik oversees the editorial content and direction for all of TMC. Erik has contributed literally thousands of features during his 5-year tenure, with a focus...Read More >>> |
