Latest News
Aspect Software Unveils Via 18.1
Aspect Software announced the arrival of Aspect Via 18.1. The customer engagement platform received a number of enhancements in the newest version inc…
Advantel Acquisition Augments ConvergeOne Presence
Global IT and collaboration services provider, ConvergeOne announced the acquisition of of San-Jose-based solutions integrator Advantel Networks. The …
Magna5 Connects Companies to Cloud Age
Magna5 is empowering partners with the Magna5 Partner App, accelerating and improving the sales process for cloud, UC and managed IT service provider …
Fusion Delivers Digital Transformation
Today a major provider of over-the-counter pharmaceutical and healthcare products announced the selection of Fusion's UCaaS, SD-WAN and security solut…
TMC's Cloud Computing Magazine Announces 2018 Cloud Security Excellence Award Winners
TMCannounced the winners of the 2018 Cloud Computing Security Excellence Awards.
Cloud Communications Week in Review: Fusion, Yeastar, Workfront & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …
Nest Uses UJET for Customer Service
Nest Labs Inc. has alighted on UJET Inc.'s customer service software.
Canadian Cloud Communications Provider Delivers Robust Solution
Canadian cloud communications and call center provider GenVoice announced special availability of its cloud-based telephony solution. A special offer …
Public Cloud: The Phases of Your Journey
It is always good to remember that the cloud focuses on high availability, reliability, and automation. Topics such as minimal infrastructure, lean te…
Hybrid Cloud Versus Multicloud
In this article you will be able to understand the difference between Hybrid Cloud and Multicloud. Thus, the reader will have more information to deci…
Transportation Company Turns to Fusion for Cloud Communications
Fusion announced the signing of a three year contract with a leading transportation company to provide cloud communications services. Fusion was able …
Five9 Integrates with TetraVX on Enterprise Contact Center Solution
This week, TetraVX announced a new integration with Five9, putting Five9's cloud contact center software into the nVX solution. The comprehensive offe…
G3, Genesys Power TPS UC Deployment
G3 Comms is outfitting TPS with a unified communications solution as part of a three-year, seven-figure deal.
Cloud Communications Week in Review: Fusion, CounterPath, Vonage & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …
Vonage to Acquire NewVoiceMedia
Vonage reached an agreement to acquire NewVoiceMedia. Vonage will purchase the Contact Center as a Service (CCaaS ) provider for $350 million giving t…
Software License Management Addresses Complexity, Software Security
Software licensing, management, and monetization platforms can address on-demand business model complexity and software security challenges.
Fusion Announces New Win
Cloud services provider Fusion has won a new $1.6 million deal with a major convenience store chain in the southeast.
Shedding New Light on Next Generation Customer Experiences
There's a new kind of calling for contact center companies, which are continually morphing into customer experience hubs, and one company has integrat…
Experts Offer AI Best Practices, Forecasts
AI is here today, and there's more to come. Here's what analysts expect in terms of adoption, and what LogMeIn suggests for best AI results.
What's a Contact Center Solution without WFO?
Twilio announced the acquisition of Ytica, a long time partner and provider of customizable contact center reporting, speech analytics and workforce o…
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Breaking News
There Is No True Cloud Security Without Comprehensive Command and Control
The SANS Institute polled several hundred respondents across many industries, and findings included vulnerabilities in the approaches of technology, financial services, government and other verticals including lack of encryption, and the discovery of API management consoles which are not protected through identity access management and privileged account management policies in place (or enforced).
Microservices and Security: A Connection Worth Making
On the trajectory from client-server to web to mobile and now to a world of extreme digital transformation, we're now fully into the age of microservices. But how will we secure data and protect applications from attacks in this more granular world?
Orchestrating the Edge, Ribbon Ties Up A Partnership with Westcon-Comstor for Cloud to Edge Technology Solution Distribution
Westcon-Comstor, a European-based, value-added technology distributor of solutions in data center, infrastructure, collaboration and security today announced they are rolling out Ribbon Communications' Network Edge Orchestration hybrid cloud/edge solution to their large base of enterprise clients in the region.
News From Enterprise Cloud
Meet the Editorial Team
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Rich TehraniCEO, TMCSince 1982 Rich has led TMC© in many capacities. Rich Tehrani is an IP Communications industry expert, visionary, author and columnist. He founded INTERNET TELEPHONY® magazine...Read More >>> |
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Erik LinaskGroup Editorial Director, TMCErik oversees the editorial content and direction for all of TMC. Erik has contributed literally thousands of features during his 5-year tenure, with a focus...Read More >>> |
