Latest News
Gemalto Unveils Sentinel Up for Software Vendors to Automatically Update Their Products Easily
Gemalto unveiled Sentinel Up, a solution set to aid software vendors and device manufacturers with delivering critical software updates, increased ins…
Voxai, 128 Technology Share SD-WAN with Cloud Contact Center
SD-WAN provider 128 Technology and Voxai Solutions announced the pairing of optimized network connectivity with the Voxai Solutions vinteract cloud co…
AireSpring Unveils PBX Updates
AireSping unveiled an update to the AirePBX Cloud Hosted Business Phone System. The cloud communications provider enhanced the CommPortal User Interfa…
Leveraging the Full Power of Hybrid, Multi-Cloud Architectures
Most data architectures today involve a mix of on-premises and cloud technologies, and many companies use a variety of cloud platforms, such as Google…
AgilOne Leverages AI, ML to Enhance CDP Solution
AgilOne recently introduced a new feature called 360 Profile for Customer Service to its customer data platform.
Atlantech Online Adds Atmos to PBX Portfolio
Today, CallCabinet and Atlantech Online announced a partnership, which extends Atlantech Online's call recording capabilities with the addition of Atm…
Bright MLS Taps RingCentral for UC
RingCentral is providing Bright MLS with unified communications. That includes the RingCentral Office and RingCentral Contact Center solutions.
Intelisys Adds Messaging Enabled Business Communications with MessagePro
MessagePro text-enables any existing business phone number, allowing employees to send and receive messages from their desktops, workstations, laptops…
Twilio, Google Cloud Contact Center AI Feature Easy Integration
Cloud communications platform provider Twilio announced a partnership with Google Cloud, which will result in the integration of Contact Center AI int…
Twilio, Google Cloud Contact Center AI Feature Easy Integration
Cloud communications platform provider Twilio announced a partnership with Google Cloud, which will result in the integration of Contact Center AI int…
Subscription Model Questions? Here are Answers...
Digital transformation is driving wholesale change. The idea of the IoT is becoming reality. Mark Andreesen's software-defined declaration is coming t…
KOOKOO for Omnichannel
Ozonetel unveiled KOOKOO Interactive Assistant, the cloud communication provider's omnichannel service widget allows for one-click, VoIP calls with a …
Vonage Business Cloud Brings Team Together with VonageFlow
Vonage announced the addition of VonageFlow to the Vonage Business Cloud (VBC) platform. The workstream collaboration solution delivers voice, SMS, fi…
Unified Experience Call for More than Just Contact Center Agents
The modern contact center is still the lead in a mission to deliver a positive customer experience, but the evolution of communications technology and…
Automotive Distributor Finds Cloud with Fusion
Fusion announced netting a five-year contract with a leading automotive distributor valued at $5.4 million, and will include several solutions from th…
iomart Introduces Cloud Communications to Portfolio
Altigen Communications and iomart Group PLC announced a partnership to deliver UK-based cloud communications, and round out iomart's cloud services po…
DHS Dubs Zoom for FedRAMP
Zoom announced the U.S. Department of Homeland Security (DHS) is sponsoring Zoom for Government for FedRAMP accreditation, with the process underway. …
Important Role Of Video Chat Is To Make Your Business Reach Great Heights!
For any business, customer satisfaction is the most important aspect that makes a business more successful. Live chat has made an importance place in …
CBTS Integrates InformaCast Fusion Into UC Solution
This week, CBTS announced the addition of Singlewire Software's InformaCast Fusion to its Hosted Enterprise Unified Communications solution. Bringing …
Mazars Sees Bottom Line Results with SD-WAN
Mazars is a top accounting firm in the United Kingdom that recently deployed the Silver Peak Unity EdgeConnect SD-WAN Solution to connect its internat…
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Breaking News
The Need for Disaggregated Cloud Infrastructures
The need to disaggregate compute and storage resources is now an IT priority so that organizations can stretch their dollars and improve the utilization of hardware resources.
Managed Cloud Services Offer Advantages for Financial Institutions
Managed private cloud services help middle market companies meet customers' specific business and regulatory requirements through customization within either a single tenancy or multi-tenant model.
TMC Announces Recipients of the 2018 Cloud Computing Excellence Awards
TMC today announced the winners of the 2018 Cloud Computing Excellence Awards.
News From Enterprise Cloud
Meet the Editorial Team
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Rich TehraniCEO, TMCSince 1982 Rich has led TMC© in many capacities. Rich Tehrani is an IP Communications industry expert, visionary, author and columnist. He founded INTERNET TELEPHONY® magazine...Read More >>> |
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Erik LinaskGroup Editorial Director, TMCErik oversees the editorial content and direction for all of TMC. Erik has contributed literally thousands of features during his 5-year tenure, with a focus...Read More >>> |
