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Clarus' New Voice Monitor Add-On to Optimize Deployments of Cisco Unified Communications Manager(Wireless News Via Thomson Dialog NewsEdge) Clarus Systems, a provider of integrated management and testing solutions for IP Communication deployments, upgrades and transformations, announced the addition of a voice monitoring module to an enhanced version of its flagship application, ClarusIPC, at the Internet Telephony Expo West 2007 (ITEXPO). The new ClarusIPC Plus+ includes a Voice Monitor module to help users monitor voice quality, service availability, and security conditions through the use of a sophisticated rules and policy engine. According to Clarus Systems CTO Richard Whitehead, the new Voice Monitor module uses a rules-based template of custom-defined policies to monitor system availability including proper call routing, dropped/rejected calls and suspicious calls. In addition, Voice Monitor will help enforce voice quality standards by utilizing the most accurate (K-factor) MOS metrics. For increased usability, Voice Monitor can apply different policies at varying times and days of the week as well as generating alerts and notification via SNMP or email upon policy violations. "Unlike other solutions, our Voice Monitor takes flexibility and scalability to new levels by giving an organization call activity monitoring in near real-time via alerts that are generated when questionable circumstances may arise -- this capability helps identify incorrect call routing that can impact operations and drive up costs," added Whitehead. "Bringing it all together, the enhanced security features will also allow organizations to recognize significant cost savings by tracking fraudulent international calls, as well as malicious calls made by disgruntled employees." In addition, users can set the parameters for the specific alerts of interest to an organization. These alerts can help lower downtime, improve overall productivity and automate the data gathering effort to reduce the time to repair and recover. MSPs can further benefit from the alerts system since the repository gives them a head start on troubleshooting any issues before they are reported. The standard ClarusIPC application is utilized by enterprises, systems integrators and managed service providers (MSPs) to support the deployment and optimization of Cisco's Unified Communications Manager solution. ClarusIPC is scalable and offers remote certification, configuration analysis, and troubleshooting - further validating operational integrity while building the foundation for a Unified Communications network. ClarusIPC is the only testing solution endorsed by Cisco in the Best Practices guide, "Steps to Success." "We have enhanced the target of the new ClarusIPC Plus+ to address a broad range of IP telephony deployments - from 1,000 to 10,000+ devices - and serve the needs of a diverse audience of enterprises, systems integrators/resellers and MSPs," said Brendan F. Reidy, President and CEO of Clarus Systems, Inc. "Most importantly, we have bolstered ClarusIPC as a 'future-ready' solution to accommodate new features and add-on modules that we plan to launch in early 2008." ((Comments on this story may be sent to [email protected])) ((Distributed on behalf of 10Meters via M2 Communications Ltd - http://www.m2.com)) ((10Meters - http://www.10meters.com)) Copyright 2007 Wireless News |