Castel Detect(TM) Sponsoring 2013 DBA International Conference
BUFFALO, N.Y., Jan 31, 2013 (GLOBE NEWSWIRE via COMTEX) --
Castel Communications, a Silver Sponsor at the 16th Annual DBA International Conference, will be featuring Castel Detect's(TM) immediate and post-call voice and speech analysis solution. Expecting over 1,600 attendees, the Conference will be held at the Aria Resort & Casino in Las Vegas, NV, February 5-7, 2013.
"The solution has gained much attention from the global banking industry," says Rachid Cheaib, CEO of Castel. "The companies selecting Castel Detect(TM) are committed to delivering customer satisfaction on every call regardless of the call's purpose, inbound or outbound. Castel Detect's(TM) ability to analyze instantaneously on LIVE calls the presence or absence of necessary words, phrases and emotions is integral to our customers."
Conference attendees are invited to stop by Booth #317 and learn how Castel Detect(TM) can help their business in addressing compliance, risks, agent performance, call center efficiencies and increased revenue.
About Castel: Headquartered in Buffalo, NY, Castel Communications, LLC is a market leader in delivering cutting-edge call center solutions for leading financial institutions, collection agencies and telemarketing organizations across the globe. For more information about Castel products and services, call 800-657-8215, or visit www.castel.com.
(C)2013 Castel Communications, LLC. Castel logo is a trademark of Castel Communications, LLC.
The Castel Communications logo is available at http://www.globenewswire.com/newsroom/prs/ pkgid=15362
CONTACT: Media Contact:
Castel Communications LLC
Anne Pacifico, +01.800.657.8215
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