[October 07, 2013]

TM Forum's Digital Disruption 2013 Catalyst Projects Demonstrate Digital Services Lifecycle

As industries converge and transform in the digital world, their journey is fraught with challenges-from how to innovate, design and build new services quickly, to how to operate them effectively and most importantly, monetize them. At Digital Disruption 2013, TM Forum's renowned Catalyst demonstration projects showcase how the Forum's work is being leveraged to create innovative solutions for smart grid, digital health, cyber security, enterprise services and more. Some of the world's largest companies are involved in the projects, including: AT&T, Cisco Systems, Deutsche Telekom, Ericsson, IBM, Microsoft (News - Alert), Northrop Grumman, Orange, Telefonica, among others.

TM Forum's Catalyst projects are rapid collaborative projects driven by Forum member companies. In just four months, enterprises, service providers and suppliers work together to create proof-of-concept solutions for today's most pressing business, operational and IT challenges. Their work ultimately develops and enhances the Forum's Frameworx suite of best practices and standards, helping the Forum's 900-plus members reduce cost, risk and time-to-market.

TM Forum's Digital Disruption (San Jose, Calif., Oct. 28-31) features 10 Catalyst projects in the TM Forum Zone, the place to explore everything the Forum has to offer. Within this zone, attendees can explore and network with companies from across the digital ecosystem, and see breakthrough demonstrations and the latest work underway at the Forum.

"Our unique Catalyst projects deliver rapid solutions to the challenges enterprises and service providers face when designing, implementing and operating digital services," said Nik Willetts, chief strategy officer, TM Forum. "The projects demonstrated at Digital Disruption cover the full digital services journey from design through implementation to monetization, giving attendees keen insight into the digital services lifecycle, and proof that industry collaboration can deliver rapid, effective solutions."

Digital Disruption's Catalyst projects are organized into four main stages of the digital services lifecycle: Design, Implement, Operate and Monetize:

Design
elivering Digital Services

eHealth - Curing the Complexity
Explore how overcoming interoperability challenges for digital health can have immediate, relevant and profitable impact on improving patient care.
Champions: China Unicom, Orange
Participants: BaseN, Cisco Systems, Detecon International, Ericsson, ISPM, TOA Technologies
Supporters: Medpal Health Solutions, Open Geospatial Consortium (OGC), Open mHealth

Smart Grid - Empowering the Digital Customer
Learn how digital-enabled utilities can address customer experience and operational challenges with new disruptive technologies and advanced networking models.
Champions: Cisco Systems, Hydro-Quebec
Participants: BaseN, Infonova GmbH, TOA Technologies
Supporters: Ericsson, Integrated Architectures, Open Geospatial Consortium (OGC)

Implement
The ABCs of Multi-Party Digital Services
Discover the critical APIs and processes required to support B2B, B2C and B2B2X digital services delivered and managed by multiple partners, companies or lines of business.
Champions: Orange
Participants: AsiaInfo-Linkage, Huawei (News - Alert), Infonova
Supporters: China Mobile

Performance, Quality and Experience: Focus on the Customer
See how pro-active and dynamic measurement of performance and probe data can be used to immediately improve customer experience - even before there's an issue.
Champions: Telecom Italia, Telefonica
Participants: HP, Mycom International, TEOCO, Wipro (News - Alert) Technologies

Operate
Enabling Digital Services on a Converged Network
Learn how a digital service is designed, deployed and operated in a multi-provider environment of both wireline and wireless networks.
Champions: Deutsche Telekom, Telecom Italia, Telefonica
Participants: Comarch, ZTE Corp.
Supporters: Juniper Networks, Orchestral Networks

Leveraging Big Data for Customer Care and Cross Selling
Explore how providers can leverage data to monitor, detect and interpret technical device data and network experience issues to keep customers happy and engaged, and cross/upsell.
Champions: Orange
Participants: Amdocs, Attensity, TOA Technologies

Keeping the Horse Out of Troy - Minimizing Security Risks
Examine new methods that can minimize security threats from a variety of mobile apps and gaming applications used to gain audience intelligence and engage with customers.
Champions: Orange
Participants: CommProve (News - Alert), IBM, Liverpool John Moores University School of Computing and Mathematical Sciences, Ventraq, Inc.

Threat Intelligence Sharing II
See how the latest threat intelligence dashboard provides a consistent method to counter sophisticated threats from complex cyber adversaries.
Champions: AT&T (News - Alert), dstl (Defence Science and Technology Laboratory), Orange, Telstra
Participants: cVidya Networks, Edge Technologies, EMC, Microsoft, Symantec, ThreatConnect (Division of Cyber Squared)
Supporters: Bell Canada, Integrated Architectures, MITRE, Telecom Corp. of New Zealand

Monetize
How Mature Are Your Revenue Protection Programs?
Learn how the latest best practices and new maturity models evaluate processes, programs and tools to improve revenue assurance and fraud management.
Champions: Optimus-Comunicacoes, Telefonica Chile, Telecom Italia, Telecom Personal Argentina, WANA Corporate S.A.
Participants: Assuring Business, cVidya Networks, IBM, Revenue Risk Management Solutions, WeDo Technologies

These 10 Catalyst projects are just a few examples of how TM Forum brings together forward-thinking enterprises, service providers and suppliers to help them succeed in the digital world. The latest edition of TM Forum's Case Study Handbook, available in print at Digital Disruption, features over 10 service provider success stories highlighting how they harnessed the potential of Frameworx to successfully address a range of business issues.

In addition, Catalysts projects at Digital Disruption are eligible for two awards recognizing the Most Innovative Catalyst and the Catalyst with Most Significant Contribution to Frameworx. These awards will be presented on-site at Digital Disruption on Thurs., Oct. 31.

To learn more about TM Forum's Catalyst Program or get involved in future Catalyst activities, please contact Megan Lunde, Catalyst Program project manager, TM Forum, at [email protected].

Located in the heart of the high-tech center of North America, Digital Disruption is the next generation of TM Forum's highly successful Management World event series which brings together key players and innovators in the digital ecosystem. Register for a 4-Day Gold Pass, 1-Day Silver Pass or 4-Day Platinum Pass (including exclusive VIP roundtables and more) by Oct. 15 to receive the maximum discount.

About TM Forum

With over 900 member companies, TM Forum is the largest global trade association focused on bringing together the digital ecosystem, including communication service providers, digital service providers and enterprises, with the goal of enabling an open digital world. The Forum delivers a wealth of knowledge and practical tools, including unique research, best practices and standards. Our members collaborate to rapidly solve business issues in critical areas, such as business process optimization, big data analytics, cloud management, customer experience management and security.

The Forum has four key roles-to Inform, Innovate, Accelerate and Optimize-and provides a neutral and open platform for collaboration between service providers, enterprises and their suppliers to overcome the barriers to an open digital economy. For more information about TM Forum, visit www.tmforum.org

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