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BB&T associates are 'sharing the love' for UWINSTON-SALEM, N.C., Feb. 9, 2016 /PRNewswire/ -- Just in time for Valentine's Day, BB&T (NYSE: BBT) associates are sharing their love of U, a free, customizable digital banking platform that brings together many of BB&T's online banking services, along with several new features, into one seamless experience. Especially during February, associates in our financial centers would love to chat about U by BB&T. Clients will find our associates emblazoned with "We Love U" stickers and ready to tout their favorite "U" features. "We think Valentine's Day is a great time to tell clients that U by BB&T is truly 'all about you,'" said President of Branch Banking & Trust Ricky Brown. "U is a digital platform that can transform the way our clients manage their finances. They can now see all their accounts and financial information in one place, on one screen, on any device and customized the way they want to use it." For example, many clients are using U as a smarter and simpler way to get help from BB&T associates. The "My Banker" feature allows clients to call or schedule an appointment with their local banker. If clients prefer to reach out to a BB&T Contact Center, they can select the productor service they need within the mobile app and speak with a contact center associate in that area. The app also displays estimated wait times and offers the option to receive a call back at a later time. Along with all the features already available through BB&T Online banking, U also gives clients the ability to:
Since its launch in October, more than 800,000 clients are now using BB&T's new digital platform. Industry observers are also taking notice. "One of the big challenges in banking is to make digital banking seem personal," said Mark Schwanhausser, JAVELIN's director of Omnichannel Financial Services. "BB&T's U platform combines practicality and personalization by letting customers themselves dictate the look and feel of their digital banking experience no matter where they log on. Customers have more control, and that can translate into financial confidence." A video of U by BB&T's features can be seen here. U by BB&T is now available for download on the iTunes App Store and Google Play. For more information, visit BBT.com/U. About BB&T Logo - http://photos.prnewswire.com/prnh/20160208/330738LOGO To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/bbt-associates-are-sharing-the-love-for-u-300217304.html SOURCE BB&T |