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Adapt Telephony Services Wins Interactive Intelligence Conquest Award
[August 26, 2016]

Adapt Telephony Services Wins Interactive Intelligence Conquest Award


Adapt Telephony Services has won the Interactive Intelligence (News - Alert) Conquest Award for signing the most new Interactive Intelligence customers during the period of May 1, 2015 to March 30, 2016. This is the fifth consecutive year Adapt has won this award.

"With the most new customers signed during the period, Adapt has demonstrated its ability to understand its' customers unique needs, then provide a technology solution that offers maximum return on investment," said Paul Weber, Interactive Intelligence chief business officer.

Adapt Telephony Services has been offering the Interactive Intelligence solutions since 1997. It has more than 70 Interactive Intelligence-certified technical and sales staff serving 400 customers. The company serves all vertical markets with specialties in financial services, retail, healthcare and outsourcing.

"We proved once again that our passion for innovative technology makes all the difference for companies that are striving to improve the customer journey in the areas of customer service and cross-selling opportunities," says Jerry Brown, vice president sales of Adapt. "Our customers are tasked with implementing technology that allows them to communicate with their customers or prospects via the communication channels they desire. Earning another Conquest Award is a reflection of our continued ability to listen and learn and then provide a solution that best meets critical customer needs."

This year Adapt also won the Interactive Intelligence North America Partner of the Award for most revenue generated from North America sales during the award evaluation period. Adapt also won the Interactive Intelligence Cloud Revenue Award for generating the most cloud revenue from global sales.



Adapt Telephony Services received its Conquest Award at the Interactive Intelligence global INTERACTIONS 2016 customer and partner conference in Indianapolis, Indiana June 6-9.

About Adapt Telephony Services


Adapt Telephony Services, LLC (Adapt) is a global value-added reseller and integrator of contact center and unified communications solutions for on-premises or in the cloud. With more than 1,000 deployments of Interactive Intelligence solutions across multiple industries, Adapt has successfully developed vertical specialties in financial services, healthcare, insurance, manufacturing and retail. For more information, visit www.teamadapt.com.

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs. Backed by a 20-plus year history of industry firsts, 150-plus pending patent applications, and more than 6,000 global customer deployments, Interactive offers customers fast return on investment, along with robust reliability, scalability and security. It's also the only company recognized by the top global industry analyst firm as a leader in both the cloud and on-premises customer engagement markets. The company is headquartered in Indianapolis, Indiana and has more than 2,000 employees worldwide. For more information, visit www.inin.com.

Interactive Intelligence is the owner of, and holds certain registrations for, the marks INTERACTIVE INTELLIGENCE, its associated LOGO, PURECLOUD and numerous other trademarks and service marks in the United States and various other jurisdictions around the world. All third-party trademarks mentioned in this document are the property of their respective owners.


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