TelePacific Signs with Aligned Communication to Better Service Texas

By Jessica N. Abraham-Hogan, Contributing Writer  |  December 07, 2015

Providing a comprehensive connectivity cloud and continuity solution at to over 75K clients in small business and enterprise sectors of industry, TelePacific Communications has signed a distribution agreement with Aligned Communications. Through this partnership, TelePacific can focus on delivering better solutions to clients, primarily in Texas, utilizing Aligned’s network of over 300 subagents.

"Together, we can provide Texas business customers the quality managed services solutions they need to grow, backed by the same industry-leading commitment to the customer experience lifecycle that has powered TelePacific's growth in California and Nevada over the past 18 years," states Ken Bisnoff, Senior Vice President of Strategic Opportunities for TelePacific Communications (News - Alert).

“We’ve worked hard to earn the trust of the Texas partner community, giving our full attention, resources and focus on winning their confidence. We feel designed and fortunate to add Aligned Communications to our select roster of Master Agents and learn from them, as they join our Advisory Board members, because we both share the same bedrock customer-focused values,” he adds.

Earning the trust of Aligned Communications and adding them to the advisory board is major. This is a true partnership and one that is bound to be great.

In 2014, Aligned Communications began sales of TelePacific’s services to businesses in the Texas area, as a subagent. In early 2015, talks began and a more strategic partnership was embraced. Of TelePacific’s pool of partners, Aligned Communications has been named in the Top 10. Together, they collaborated in the pre-sales support of TelePacific’s product and service lines. They also join forces amongst channel managers and sales engineering teams, improving operations on through installation. Post-sale support is maintained by this same consistency in collaboration. Together, they better support small to medium businesses and enterprise establishments in the State of Texas. 

Edited by Kyle Piscioniere
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