With digital transformations continuing to take place across the globe, business leaders are utilizing new infrastructure to harness valuable data to improve operations and build stronger customer relationships. The Communications Intelligence platform offers a complete solution for managing valuable communications data, allowing businesses to retain, store, analyze, and manage information from the cloud with ease.
Notable features of the Communications Intelligence platform include:
- Capture: Communications Data from various sources, including email, social media, messaging, video, and voice, can be collected, in order to review for potential usage and analyze for risks.
- Enterprise Archive: allows large volumes of data to be stored securely through a cloud-native warehouse, enabling employees to quickly search for collected communications data and pull information for compliance/regulatory requests.
- Conduct Intel (News - Alert): An AI-powered analytics engine, enabling businesses to accurately assess data security risks reported by FINRA, IIROC, FCA, MiFID II and other regulatory agencies.
- Discovery: created with legal workflows in mind, this tool allows relevant communications data to be preserved with context for easy searching, and enables employees to initiate legal holds with ease.
"We're delighted to work with AWS to help enterprise customers on their journey to fully harness innovation in the cloud so they can better capture, retain, and leverage their communications data as a strategic asset to reduce regulatory and reputational risk,” commented Brian Cramer, CEO of Smarsh. “Availability in AWS Marketplace enables seamless customer deployments globally of our Communications Intelligence Platform with fewer procurement cycles, while also allowing our customers to scale workloads elastically through the predictable, secure and high-performant infrastructure from one of the world's leading cloud providers."
Edited by Maurice Nagle