Communications services and solutions provider BT (News - Alert) is enjoying the growth of its international reputation, now serving customers in more than 170 countries. The company recently announced that it has been named a market leader in two recent IDC (News - Alert) MarketScape reports, which use an innovative vendor analysis model to provide in-depth insights into the competitive abilities of information and communications technology (ICT) suppliers in various markets.
One of these reports, the Worldwide Unified Communications (News - Alert)-as-a-Service (UCaaS) Provider 2015 Vendor Assessment, notes the breadth of the company’s portfolio and the way in each solution complements each other. Furthermore, the company’s multi-vendor UC strategy is augmented by global support from an advanced professional services team, and a strong partnership with Cisco (News - Alert) elevates its portfolio to the realm of international giants. IDC also praised BT’s flat-rate global pricing for UCaaS and usage of contracts lacking in constricting term commitments.
Meanwhile, IDC MarketScape’s Western Europe Video Cloud Services for MNC’s 2015-2016 Vendor Assessment focused on the sheer magnitude of BT’s global network and presence; the company operates numerous sales and services offices in addition to global services hubs. As a result, customers can deploy solutions globally while resting support on BT as their sole service provider with regards to its comprehensive offerings. BT provides flexible deployment options in addition to many levels of managed services, an impressive range of features and pricing strategies that benefit the customer as much as the company itself.
Overall, BT is focused on business transformation and adoption of cloud environments, which reflects the company’s commitment to innovation and fostering seamless communications for businesses and consumers alike. The company is comprised of six customer-facing lines of business: BT Business, BT Consumer, BT Global Services (News - Alert), BT Wholesale and the recent acquisitions EE and Openreach.
“To be named a leader in both of these new IDC MarketScape reports is a result of our capability to innovate and deep industry expertise,” said Andrew Small, Vice President of Unified Communications, contact centers and mobility at BT Global Services. “Our customers benefit from a comprehensive range of services in the Unified Communications area and from our 'Cloud of Clouds' offerings. We will continue to develop and refine those capabilities with our partners to help our customers gain further competitive advantage.”
Edited by Kyle Piscioniere