University of Oxford's Historic Walls Now Empowered by Juniper's AI-Driven Networking

By Greg Tavarez, TMCnet Editor  |  July 24, 2023

The University of Oxford, located in Oxford, England, with its origins dating back to the 12th century, has a rich history of academic excellence and intellectual achievements. The university comprises a diverse and vibrant community of students and scholars from all over the globe, offering a wide range of undergraduate and postgraduate programs across various disciplines.

Oxford is committed to fostering critical thinking, research and innovation. Its historic buildings and libraries provide an inspiring backdrop for learning, making it an iconic symbol of higher education and an unrivaled center for academic pursuits.

Even with buildings dating back to around the time the Aztec capital was founded, Oxford seeks to provide a modern digital experience to students, faculty, staff and guests. To do that, Oxford deployed Juniper’s cloud-delivered wireless access solution driven by Mist AI.

Oxford’s new AI-driven Wi-Fi from Juniper supports central administration, libraries, student rooms, colleges and department buildings, optimizing the user experience for many students, staff and visitors.

The university’s departments and colleges that deployed the Juniper Wireless LAN solution, driven by Mist AI, streamlined network operations and delivered predictable, reliable and measurable user experiences in key administrative buildings, libraries, student rooms and colleges.

“The University of Oxford needed to provide better digital experiences for students and staff,” said Sujai Hajela, executive vice president, AI-driven enterprise, Juniper Networks (News - Alert). “Juniper’s AI-driven networking solution is the right digital foundation for Oxford, enabling innovative new services that enhance student engagement and success.”

Juniper’s cloud-delivered services, including Juniper Mist Wireless Assurance and Marvis Virtual Network Assistant, give the IT staff unique insight into individual user experiences.

Wi-Fi Assurance is a cloud service based on machine learning and driven by Mist AI. It replaces manual troubleshooting tasks with automated wireless operations to make Wi-Fi predictable, reliable and measurable and provides unique visibility into user service levels. Set up and track key wireless criteria, such as time to connect, capacity, coverage and throughput. Anomaly detection automatically captures packets for event correlation and builds network intelligence with radio resource management at the client level.

The Marvis Virtual Network Assistant uses Mist AI to transform how IT teams interact with enterprise networks. With natural language processing, a conversational assistant, prescriptive actions, Self-Driving Network operations and integrated help desk functions, Marvis streamlines operations and optimizes experiences from client to cloud across wireless access, wired access and SD-WAN domains.

“AI-driven networking from Juniper has delivered on the requirement to improve network visibility and control for Oxford’s units subscribing to the managed wireless service, with the tools to resolve issues quickly,” said Robert Jones, Managed Network Services Manager, IT Services, The University of Oxford. “The actionable insight provided by Mist AI is phenomenal, enabling us to have better visibility into end-user experiences.”

Combining tradition with innovation positions the University of Oxford to stand as a symbol of academic excellence and continue to thrive in education and research.

Edited by Alex Passett
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