Why VoIP is Taking Over Small Business Phone Lines

Why VoIP is Taking Over Small Business Phone Lines

By Contributing Writer
Boris Dzhingarov
  |  November 28, 2022



In recent years, Voice over Internet Protocol, or VoIP, has gained immense popularity in making phone calls. This is because VoIP offers several advantages over traditional landlines. VoIP can be a great way to save money on phone costs for businesses. In addition, VoIP offers features that are not available on landlines. As more and more enterprises adopt VoIP, it is clear that this technology is here to stay.

The Advantages of a Telephone System in a Small Business

A telephone system is a vital part of any small business. It allows customers and clients to contact the company, and it provides a way for employees to communicate with each other. A telephone system can be straightforward, with just a few lines and extensions, or it can be more complex, with features such as voicemail and call forwarding. There are many advantages to having a telephone system in a small business, including the following:

  • Improved communication: A telephone system can help to enhance communication within a small business. Employees can quickly contact each other, and customers and clients can reach the company quickly and easily.
  • Increased productivity: A telephone system can help to increase productivity by allowing employees to make and receive calls more efficiently.
  • Cost savings: A telephone system can save the small business money by eliminating the need for separate phone lines for each employee.
  • Flexibility: A telephone system can be easily expanded as a small business grows, adding new lines and features.

How a VoIP Landline is Different From a Traditional Office Phone (News - Alert)

A VoIP landline differs from a traditional office phone in several ways. First, a VoIP landline uses your internet connection to make and receive calls, while a conventional office phone uses a dedicated landline. This means you can make and receive VoIP calls from anywhere with an internet connection, while a traditional office phone is limited to the office itself. Additionally, VoIP landlines often have more features than conventional office phones, such as video conferencing, call recording and automatic call distribution. Finally, VoIP landlines are usually less expensive than traditional office phones.

Here is a more in-depth look at why businesses are switching to VoIP:

VoIP Is More Affordable Than Traditional Landline Phones

Calls using VoIP services, such as Ooma, are often low-cost because they are made over the internet rather than through the traditional phone network. VoIP uses your existing broadband internet connection, so you don't have to pay for a separate phone line. VoIP services often offer a variety of features that traditional phone service providers charge extra for, such as call waiting, caller ID, voicemail, and more.

VoIP is More Flexible Than Traditional Phone Systems

Businesses can easily integrate VoIP systems with other computer systems, such as email and CRM systems. This allows companies to streamline their communications and increase efficiency. They also allow for more effortless scalability, meaning you can add more lines as the business grows.

VoIP Is Compatible With a Wide Range of Devices

VoIP is compatible with many devices, from standard telephone handsets to computer systems and mobile phones. Its flexibility means it can be adapted to work with almost any internet connection. This makes VoIP an ideal choice for businesses with multiple locations or workers who are often on the move.

In Summary

As VoIP services continue to improve, more and more businesses will likely ditch their landline phones in favor of VoIP. VoIP offers advantages over traditional landlines, including lower costs, flexibility, and scalability. In addition, VoIP provides superior call quality and features that are not available on landlines. According to a study by the FCC (News - Alert), more than 50% of US small businesses have already switched to VoIP. This number is expected to grow as VoIP becomes more mainstream in the coming years.