Cisco Predicts Network Issues Before They Happen

By Greg Tavarez, TMCnet Editor  |  May 17, 2022

Cisco, which has supported network needs for businesses for more than 30 years as network technology has evolved while delivering the performance and reliability businesses need.  As AI moved deeper into the IT landscape, Cisco (News - Alert) is taking the next step with its network solutions, now enabling networks to predict application issues before they happen, further enhancing network performance and application availability.

IT teams are finding it hard to be proactive, and unplanned downtime and outages can interrupt employee productivity, customer service and revenue. Cisco worked on a predictive analytics engine that will help IT teams prevent issues and elevate the user experience for the past two years. It brought together these new predictive technologies through its portfolio of observability, visibility and intelligence technologies.

Cisco predictive networks works by gathering data from myriad telemetry sources and, once integrated, will learn patterns using various models, which will enable it to predict user experience issues and troubleshooting options. Customers will have flexible options and can decide how far they want to connect the engine throughout their networks.

Cisco tuned and tested predictive models with customers across various industry segments, incorporating advanced analytics and machine learning techniques to enable greater precision and ease of use. Of the IT leaders surveyed, 45% cited responding to disruptions as the top network challenge for 2021, according to the Cisco Global Networking Trends Report 2022.

"The future of connectivity will rely on self-healing networks that can learn, predict and plan," said Chuck Robbins, Cisco CEO. "Our research for predictive networks has been tested and developed with customers, and early adopters are seeing major benefits saving them time and money."

People and businesses use and rely on applications, and an app is often the first impression for customers. If a brand’s digital service does not perform, 57% of people say they will not use them again, according to the App Attention Index 2021. The digital business industry needed a way to better predict network issues, proactively avoid issues and ensure the best possible experience.

Edited by Erik Linask
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