FEATURED NEWS
Infosys and Nvidia Unveil Applied AI Cloud
Digital consulting firm Infosys has just announced the release of a new applied AI Cloud, which will allow developers to utilize machine learning hardware and software stacks across private and public networks.
Latest News
Telzio Transcends VoIP Transition
Telzio announced Telzio Webphone, leveraging WebRTC to enable users real time communications via an endpoint of their choosing. Because it's WebRTC-ba…
Ribbon and Subsentio Team Up on Law Enforcement Assistance Mandates
Enables Communications Service Providers leveraging Kandy to accommodate law enforcement requirements seamlessly
Arkadin Elevates Three Company Veterans
Arkadin has elevated three of its veteran employees to new positions. Mark Alexander has been tapped to fill the Chief Operating Officer role. Scott M…
Ribbon Tells Customer Stories
Ribbon Communications this week at Perspectives18 offered details on its work with the City of Los Angeles, the Department of Defense, Etisalat UAE, S…
Gold Line Adds Enghouse Interactive's CCSP Platform to Service Portfolio
The MSP market is a prime opportunity for cloud contact center services. That's why GL CloudConnect (GLCC) has added Enghouse Interactive's Contact Ce…
Winners of the 2018 Cloud Computing Product of the Year Award Announced
TMC announced the winners of the 2018 Cloud Computing Product of the Year Awards, presented by Cloud Computing magazine.
Voximplant Unveils Dialogflow Integration
This week, Voximplant announced Voximplant Connector for Dialogflow, which allows developers and organizations the ability to connect any Voximplant a…
Ventana Research Reveals Cloud Contact Center Leaders
Today, Ventana Research revealed the results of the Inaugural Value Index for Contact Centers in the Cloud, spotlighting Aspect Software. The cloud co…
CallMiner Unveils New and Improved Eureka Coach
This week, CallMiner unveiled the newest release of Eureka Coach, its agent management platform. The cloud-powered contact center solution leverages C…
Cloud Communications Week in Review: Fusion, MIPS, BNT
Welcome to the all-new Cloud Communications Online Community, sponsored by Fusion, which launched this week, and now it's time to look at what happene…
VoiceBase Venture Redefines R & D
VoiceBase announced a partnership with the University of Sheffield to create the Centre for Speech & Language Technology. Led by the VoiceBase team an…
Human Touch Transformative in Cloud Era
It's easy to get lost in the cloud shuffle. At this point, it feels as though there are countless cloud service providers, each pitching virtually the…
Cloud Contact Center Space Set to Skyrocket
The cloud was once considered questionable, today however this transformative technology is driving change across all points of the enterprise - from …
Fusion Launches Contact Center Community
TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today that the Contact Center Comm…
Aspect Unwraps CXP 18
Today, Aspect Software took the wrapping off of the PCI II compliant Aspect CXP 18 at ICMI Contact Center Expo. The new release is aimed at empowering…
Aspect Awards Trends Top Honors
Aspect Software recently honored its partners, spotlighting Trends as 2017 Worldwide Partner of the Year Award as well as the New Logo Sales Award. Tr…
How to Approach Software Licensing in a Fully Virtualized 5G Environment
5G will usher in a new era of virtualization. And while that will open the door for some great new opportunities, it will also create challenges.
8x8 on AI Bolstering Bender
This week, 8x8 announced the acquisition of Silicon Valley startup MarianaIQ (MIQ), making another AI notch on the cloud communication provider's belt…
Bright Pattern Announces Integration with Google on Text-to-Speech
In a recent release, Bright Pattern recently announced its integration with Google Cloud Text-to-Speech.
Cloud Migration ROI: 5 Things to Expect from a Real Cloud Assessment & Plan
With Forrester predicting that more than 50% of global enterprises will rely on at least one public cloud platform in 2018, the question of cloud migr…
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Breaking News
Infosys and Nvidia Unveil Applied AI Cloud
Digital consulting firm Infosys has just announced the release of a new applied AI Cloud, which will allow developers to utilize machine learning hardware and software stacks across private and public networks.
Survey Shows Government Agencies Rapidly Migrating to Cloud Storage
A new survey release shows that many government agencies at all levels are adapting to cloud technology, while also noticing benefits after moving to FedRamp-authorized solutions.
Will 2021 be a Better Year for the Channel than 2020?
In the digitally accelerated COVID-19 environment of 2021 what are the top channel trends that organizations are facing? Here is my take on the channel's outlook in 2021, and what we can expect to see in the year ahead.
Meet the Editorial Team
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Rich TehraniCEO, TMCSince 1982 Rich has led TMC© in many capacities. Rich Tehrani is an IP Communications industry expert, visionary, author and columnist. He founded INTERNET TELEPHONY® magazine...Read More >>> |
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Erik LinaskGroup Editorial Director, TMCErik oversees the editorial content and direction for all of TMC. Erik has contributed literally thousands of features during his 5-year tenure, with a focus...Read More >>> |
