Latest News
Contact Center Serving Solutions to Federal Employees Impacted by Shutdown
The partial government shutdown is impacting many people in many ways, but Eli Lily and Company is doing what it can to make sure diabetics are receiv…
Jive: How Cloud is Making Communications Better (Part 1)
We all wasting valuable time every day on tasks that decelerate our work processes due to inefficient of incomplete communications solutions. Unified …
Cloud Communications Week in Review: Avaya, CNSG, Creston & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, …
CNSG, nexVortex Sign Master Agent Agreement
NexVortex announced a freshly signed master agent agreement with Converged Network Services Group (CNSG). The pairing puts Exceptional SIP Trunking an…
Avaya Augments Desktop Experience
Avaya aims to improve the desktop experience with a number of new additions to its portfolio. These include headsets, expanded feature support as well…
Zappix Announces Amazon Alexa Integration
Zappix announced integration with Amazon Alexa to elevate the customer experience. Unveiled at NRF's BIG Show this week, the new integration will be a…
LicensingLive! Speakers Offer Advice on Adopting, Optimizing Subscription Models
If you're considering or are in the midst of shifting to a subscription licensing model, you'll want to have some flexible offerings, ensure company a…
Twilio Announces New Chief Product Officer
Twilio announced that as of January 14th, Chee Chew will serve as the cloud communications company's new Chief Product Officer. In joining the team, C…
Incessant Tech: Redefining the Future of Work with Digital Automation Strategies
As businesses continue to undergo their digital transformation projects, many of them are looking to automation as part of the answer. Hear more at Fu…
Tehama.io: Making Sure Businesses Can Function in the Cloud Era
SVP Gene Villeneuve tells us what's going on at Tehama and how the company is helping overcome some of the challenges of the cloud age so users can fu…
Wounded Warrior Project Picks Talkdesk
Wounded Warrior Project (WWP) announced the selection of Talkdesk's enterprise contact center platform to support the WWP's warrior Resource Center in…
LicensingLive! Speaker Roll Emphasizes 'The Power of Decision'
In an effort to help businesses decide to embrace change, Gemalto hosted ultra athlete Roll at its recent LicensingLive! event. There Roll emphasized …
Helpshift, Zipwhip Discuss Messaging, Texting, CX
Customer service continues to become more asynchronous, automated, intelligent, and proactive. Just look at what companies like Helpshift and Zipwhip …
Vector Capital to Acquire Aspect Software
Workforce optimization market leader Aspect Software announced a definitive merger agreement to be purchased by Vector Capital. The deal involves $100…
More Intelligent, More Intuitive, More Adaptive: Contact Center Software for A New Year
Heading into 2019, year-end trendspotting is surfacing predictions for the future of nearly every form of technology, and after years of software disr…
How to Sell Your Software Licensing Effort
Software licensing is key to business transformation. But for new licensing strategy to succeed, you need to demonstrate to the board and C suite how …
Bright Pattern Partners with VION
Bright Pattern announced a new partnership with VION Consulting. VION will be able to better serve contact centers in the Philippines, India, Malaysia…
Voxox Appoints VP Wholesale Sales
Voxox announced the appointment of Debi Yphantides to the position of VP of wholesale sales for the cloud communications solution provider. Yphantides…
Conversational AI Outfit Pypestream Raises $15M+
Conversational enterprise AI company Pypestream has garnered more than $15 million in new funding. Insurance company W.R. Berkley led the round.
AVOXI Announces Successful Round of Financing
CaaS provider AVOXI announced a $10M round of funding from Ballast Point Ventures (BPV). The influx of funds will go toward product development, marke…
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Breaking News
Adding a Link to the Chain of Zero Trust Assurance for Enterprises Using Microsoft Server
Server operating system, also called Server OS, is a software layer on top of which other software programs, or applications, can run on the server hardware. The Server OS traditionally facilitates Web server, mail server, file server, database server, application server, and print server.
The Role of Identity and Entitlements in the Cloud Security Stack
Even though the cloud combines storage, compute, networking across multiple pieces of infrastructure, each with multiple paths in how it can be reached, identity is the primary avenue for breaches.
Cloud Computing Magazine Names Avii Workspace a 2021 Product of the Year Award Winner
AviiTM (www.Avii.com) today announced that TMC, a global, integrated media company, has awarded Avii WorkspaceTM, a leading practice management platform for tax, audit, advisory, compliance and management consulting firms, a 2021 Product of the Year Award, presented by Cloud Computing Magazine.
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Meet the Editorial Team
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Rich TehraniCEO, TMCSince 1982 Rich has led TMC© in many capacities. Rich Tehrani is an IP Communications industry expert, visionary, author and columnist. He founded INTERNET TELEPHONY® magazine...Read More >>> |
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Erik LinaskGroup Editorial Director, TMCErik oversees the editorial content and direction for all of TMC. Erik has contributed literally thousands of features during his 5-year tenure, with a focus...Read More >>> |
